I like how easy it was to use once we got used too, especially for our small business! It has made my life so much easier when dealing wtih customers who want their planes traced back in order from what they bought or serviced last time out (eveything!).
We have been using this program since 2015 but are looking into other programs as well because sometimes you get stuck if something needs updated/changed etc.. Overall very good product - nothing bad about anything really just make sure your customer knows all there options before buying them otherwise things can be confusing during tracing flights which makes me look incompetent haha!! The benefits include having everything logged down clearly enough where everyone involved will understand exactly whats going through each step along its way until completion plus being able touse online tracking via mobile app also available free-of charge.