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1 Level
1355 Review
34 Karma

Review on ๐Ÿถ Animo Petcare - Enhanced Dog Behavior Monitor and Activity Tracker by Darrin Parasson

Revainrating 3 out of 5

Possible error, but support to participate was not possible.

The device has stopped working intermittently. There is no fixed place on the seller's website to get support. The links provided for the FAQ were broken until I brought it to their attention. Now that the FAQ links are working, they are very basic and only offer simple, obvious suggestions for the 5 problems. I used the web contact form to contact support and received a confirmation email and ticket number. No response after 10 days. I contacted her via Twitter. After 3 days I received a reply asking me to contact support. I repeated that I had already opened a ticket. They asked for a ticket number and said they would look. Haven't heard back after trying to contact her again via Twitter. return goods.

Pros
  • Location and activity tracker
Cons
  • Something else