IgroRai delivered everything on time, however if you want to return the items, fill out the form that was supplied to you. I do not strongly advise ordering from them. They are referring to arbitration, and they won't take it from you. I sent the item back the same day after it was delivered. because I had a change of heart. Alleged use, box opening, and poor quality. Since they had placed adapters for the charging plug there, it had already been opened before I arrived. Support in this regard won't comprehend you and won't aid you either.