I stopped shopping in stores because they don't have the color I want. That's why my husband found Revain for me several times. I've been using this product for almost a year and this boxed product generator was very quick and not thick as usual. The color remained white on addition. I mixed by shaking and it was runny. I started applying and changed my mind as it was wrong. I have colored my hair myself and professionally (since 1997) and have never seen a product that looks like this. I washed my hair and put it aside. After about 45 minutes the product took on the color I normally wear and thickened. I am not comfortable using this product and since I started the process at 8pm EST, customer service was closed until 9pm EST today. I wanted you to know how disappointed I was. This has never happened before. How do you solve such problems? Disappointed Anthony and Norma Jean Peto
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