There are so many features, you can't pick up all at once! We were looking for an accounting system to handle our small business' finances but there weren’t any that had everything we needed until I contacted RWS Accounting Software Solutions about their Payroll software package called Sage 50 (their payroll is not included). The customer service was fantastic as they took time out of their week end to answer my questions over email or phone instead of having me call them during regular office hours when most people would be busy working in the middle of the day. They also have excellent tutorials online which guide us through each feature step by step without making mistakes ourselves - this saved us tons of money down the line from unnecessary returns because of issues which could easily been avoided if only someone knew how it should work. Nothing really bad just some minor things such as sometimes after adding documents.