I am pleased that the lock itself is very well made and will definitely buy another one. However next I would buy direct from the manufacturer, the price on their website is the same and their website gives you the option to add additional keys to the order. Prior to purchasing from Revain I asked a direct question about purchasing additional keys and was told that I would need to contact the manufacturer upon receipt of the product. I did just that and then the manufacturer told me I needed to provide an invoice for the lock and a picture of the original key and number. The reason for the 3 stars is that the Revain seller needs to add the ability to purchase additional keys or let customers know in advance that the process is not as easy as they imagine.
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