The best thing about this software for me was its intuitive interface which allowed us to utilize it in our day-to-day work without any problems or difficulties. I also liked how easy they made it for my colleagues who are not very familiar with computers to use it as well. There's nothing much i disliked at all since we were able to get exactly what we wanted from them. If you're searching for an end user friendly solution then optiMattermange would be your best bet! We used their services for data extraction purposes so no issues there but if you do need some technical support maybe look elsewhere? Ease of Use - It took less than 10 minutes to implement everything once installed into computer using simple steps provided by service provider; Data Extraction & Management System (DEMS) Implementation.