When I received this product, the top gray part fell off. Looks like it was held in place by several strips of double sided tape. So I had to tape it back with rubber glue or I wouldn't know which card slot is which! Bad design and bad quality there. I've had it for a few months now and the only other complaint I have is that the light seems to have burned out, which is good but not good. I liked knowing my device was registered on the computer, but this light is so bright, I'm glad it blew! There are also times when my computer won't register the reader and I have to unplug and plug it back in several times to register. In addition, it is a very fast card reader which makes my work/life much easier. If I could find a better one I would, but so far this reader suits me. It does its job and cosmetic flaws don't affect its performance.
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