EDIT: The seller of this item contacted me and completely fulfilled my experience. They sent me a gift card to compensate for what I paid for the I paid for toner. I will definitely try them again! I REALLY wanted to love this toner. I use a VERY high volume toner as a means of underwriting loans when I do mortgages. This toner would save me a lot of money. Smudges and smudges everywhere . :( This will probably work for someone - someone who types MUCH more sloppily than me, but for many credit documents no. And it only took a few days. :( I'm willing to try again, maybe because I had big ones Hopes in this product but now it is OEM again.