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Georgia, Tbilisi
1 Level
697 Review
57 Karma

Review on Caitin by Matthew Seamster

Revainrating 3 out of 5

Caitin Company experience was disappointing

I recently bought a few things from the Caitin Company, but sadly, I had a bad experience. Although the prices are reasonable, I was dissatisfied with the products' quality. After only a few weeks of use, the sneakers I got started to come apart, and the handbag I bought had sloppy stitching and looked cheap. Furthermore, when I contacted customer service with my issues, I received a condescending and useless response. They made no recommendations or suggestions for ways to fix the problem. Overall, I had a negative experience with Caitin Company. Although their pricing are reasonable, their products' quality and level of customer care are subpar. Anyone seeking excellent customer service or high-quality products should avoid this organization, in my opinion.

Pros
  • Excellent client service
Cons
  • time-consuming shipment