This company cares for its products. It comes in a nice box with a meaningful note. Beautiful as pictured. There’s a blue plastic heart that comes with it, assuming to open the locket? It didn’t work, too large, yet my fingernail worked fine.My only constructive feedback would be to provide a template sized for the locket that can be laid over a (downsized) photo for best placement and cutting. The photo space is really small, about 1/2” at the wide part of the heart. I had to downsize even a tiny photo I found of my late husband’s last bicycle ride, yet then had trouble cutting a heart of the photo to fit inside the locket, wasting toner and photo paper and dampening my enthusiasm. It probably took 10 printed photos to get my final, originally of his face that became too blurry with downsizing (through Photoshop).The chain is slim and a little hard for me to clasp, yet pretty, and I like its length. It’s about 18” around and falls just above my sternum. The clasp area gives about 2” to shorten or lengthen it. It’s a bit pricey, yet acceptable because of the quality and meaning of such a locket. I didn’t like any others as much.This was a try before you buy item, which was generous. I bought it as soon as I opened it. Nice product, likable company.
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