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Review on Game console Sony PlayStation 5 Digital Edition 825 GB SSD, white by Mateusz Sobczyk ᠌

Revainrating 2 out of 5

The product disappointed, does not meet the promises.

On February 22, I pre-ordered Gran Turismo 7 on PSN, fully prepaid with a VISA card. On the day of release on March 4, the game launched, we managed to get acquainted with it. A few hours later, the game was blocked at the behest of the publisher. By calling SONY support, I found out that a refund would be issued to the card that was used to pay for the game. At that time, were already in effect, 2022 banks were disconnected from SWIFT, and transactions from foreign banks to VISA and MasterCard cards were impossible. The company must have known this. Instead of returning at least to the PSN wallet, in order not to create problems for the user, they issued a refund to the card. Today is May 27th and the money has not yet been received. I have already contacted the support service 6 times. In each letter they write about some kind of investigation, which is clearly more like an unsubscribe. This is not a criminal case to investigate for three months. I was a loyal customer until recently and this console is not the first PS in my life, but in fact the company stole 5499 from me. I am planning to go to court. Later, there is a desire to sell the current console with the entire collection of games and never return to the Sony Playstation world.

Updated 1 year ago
Rating has not been changed

I've included some photos to help provide a more detailed analysis.

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Pros
  • 1) Consistently high FPS in all modern AAA projects like The Last Of Us 2. 2) Complete absence of noise during operation. 3) Compatible with games of the previous generation of the console (PS4). 4) Support WiFi 5Hz and download speed. 5) Clear interface. 6) Decent devices. Particularly pleased with the Pulse 3D headphones with surround sound. The gamepad is very comfortable, adaptive triggers have brought new sensations from games, but the creaking of some keys and a huge number of reviews about unreliability are annoying.
Cons
  • 1) The work of the support service does not hold water. SONY is not a customer focused company. Able to withdraw from the user a prepaid and already received game without returning the money. 2) The Playstation Network store is not working. Purchasing new games is extremely difficult. It remains only to replay already purchased games.

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