I like that they have templates for all types of businesses, from food trucks or restaurants down to coffee shops! They are so easy to use with tons of features available right out-of-the box. It's super user friendly which makes it perfect if your business has no experience using this type software before (which most small companies do not). The support team also does such amazing work when we run into issues during implementation - their responses can be very quick as well! Honestly? Not much at first glance but keep going through each feature because there really isn't anything bad about them either once implemented properly by our staff members who know what they're doing best. We've been able solve multiple problems since implementing bp including customer service requests related to orders/shipping etc., inventory management system improvements, new product development process enhancements, marketing campaigns set up easily within BP without needing any coding knowledge whatsoever, customizations.