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1 Level
807 Review
37 Karma

Review on Edge Group by Anuj Mierzejewski

Revainrating 4 out of 5

Great Tool with Excellent Customer Service

I like how you can customize your account for each individual client that is assigned through our system as well as being able pull in additional information from other systems if needed. The training was quite extensive but after working at it about 3 hours one day they seemed easier! Definitely take advantage of their free trial period so yuou don't waste time or money going without it before fully evaluating this tool. My clients love having access to all products within seconds instead of taking multiple callbacks which takes longer than just searching online directly from the product page itself (which makes me look unprofessional). They also find out what items aren’t available quickly enough to order. And most importantly - it saves us literally thousands of dollars monthly by reducing wasted orders because someone didn’t realize there were cheaper options/brands to choose between when ordering supplies. Their account managers do an excellent job in managing our accounts and their customer service is exceptional! The only thing I can think that they could improve would be for them to give us access as soon as possible so we don't get behind schedule when using one of there services. They offer great pricing options along side some really good incentives like cash back or discounts off your next order if you go through edgegroup first which helps keep my customers happy too.

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Pros
  • Easy interface
  • Great search functionality, easy navigation.
  • Can add many different types into same shopping cart with ease due its' quick nature compared others such Amazon where everything has separate pages even though similar things are often sold together eithinAmazon's website.)
Cons
  • Not very customizable yet; still need more advanced features