I like how it can be easily set up, and its easy for me to check if someone has left a bad review or not. It's great to know when people are leaving reviews about my product, and it helps me keep track of what they say. Sometimes I don't get notifications when someone leaves a comment/review. The interface looks outdated, and it would be helpful to have an option to see more recent comments. I think this is a good tool for businesses, especially those who sell products online. I use it to make sure people are happy with my product. This way I know when people don't like my product, so I can fix any problems before it goes live.