I bought a pair of Joules Welly Print Rain Boots in 2015, I liked them initially and I still have no complaints as far as the design is concerned, but I only wear them infrequently, maybe 20 times a year to splash in puddles. Baby after big storms and last time we were outside this spring both boots were leaking at the same wear point where the ball of my foot sits on the outseam where the textured rubber meets the top of the boot. I already have two pairs of boots and now it seems like it's only a matter of time before my other pair dies :( I would definitely NOT buy them again. Support at Joules on the issue. Got a simple apology, you are unhappy they weren't offered anything and all I was looking for was their recommendations on how to fix my damaged pair and possibly avoid a problem with my new pair.I didn't feel like an important customer so I will be offering them my next deal no longer give pairs of boots will definitely be the hunter!
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