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Review on Fixably by Gary Reed

Revainrating 4 out of 5

Easy-to Use Ticketer Software That's Great For Businesses

I love how quickly I'm able add new data/issues via web portal, as well as having instant feedback from customers regarding my replies without needing additional steps such as sending emails or using SMSs (since we have an already integrated app for both iOS AND Android). Also like the ability to mark tickets "closed" without actually going through all the hassle myself by requesting updates. Not much dislike really about this system - everything is working perfectly fine at present & seems very stable overall! So far there are no major issues other than minor glitches here and there e.g., being unable to log into website sometimes but not too frequently now. Overall though working effectively across different platforms i.e.: mobile apps (iOS +Android), online portals as per desktop / laptop users etc, ensuring quick responses within ticketing module itself, also helps save costs since the whole staff doesn't The software is easy to use and the support team is great. They are willing to help with any questions you have. It would be nice if they had more options for scheduling repairs. I use it for my business and it has been great. I would definitely recommend it to others. It has helped me save a lot of time and it is easy to use. It is very user friendly. I would say that it is a great tool to have in your business. It is very easy to learn and use.

img 1 attached to Fixably review by Gary Reed

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Pros
  • I like the way it is organized
Cons
  • I don't like the inability to customize the program more