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Fixably Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Commerce, Retail Software

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Description of Fixably

Repair service management has never been so efficient. Fixably automates 80% of process work so you can spend more time on fixing things. It's built with a smart system of macros that make it easy and intuitive to use. The Check-In Macros works based on the experience of over a million completed repairs logged in our system. It's a system that talks to everyone throughout your business to your end customer. We keep your repairs flowing smoothly with our Apple GSX integration.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great easy to use tool that gets everyone involved in repairs

I like how easily everything is setup, all fields are well marked out for quick entry! Not much dislikes but nothing really - would be nice if they added an option where customers could receive notifications when their repair request was checked into by someone else or changed status (accepted/rejected). Having this feature will help me stay organized as there isn't always one person checking requests at any given moment; therefore having my own notification helps give myself peace knowing its…

Pros
  • Userfriendly interface
  • Great customer service with prompt responses to inquiries
  • Easy accessability from mobile device via app store & website.
  • Informative guides provided in pdf format that come wth purchase so you get started quickly :)No need tp download application works best online instead
Cons
  • Nothing here

Revainrating 4 out of 5

Easy-to Use Ticketer Software That's Great For Businesses

I love how quickly I'm able add new data/issues via web portal, as well as having instant feedback from customers regarding my replies without needing additional steps such as sending emails or using SMSs (since we have an already integrated app for both iOS AND Android). Also like the ability to mark tickets "closed" without actually going through all the hassle myself by requesting updates. Not much dislike really about this system - everything is working perfectly fine at present & seems…

Pros
  • I like the way it is organized
Cons
  • I don't like the inability to customize the program more