Sudden loss of sound in the headphones while playing. The Genka light is not on/flashing. I tried plugging the Switch charger into it and it doesn't light up, but I still managed to power the Switch. I've tried holding one and both buttons but the light won't flash and the genes won't load. Bought a month ago and doesn't play regularly on my Switch. Update: I disabled it and then emailed the Genki team. About 8 hours later they responded to take a video so they could decide if it was a defective unit. I boot my switch back to Genki, then bam, Genki is working again. It may need to be plugged in from time to time as I haven't unplugged it since I bought it. But I still hope that I don't have defective genes