available Get ready to be hostage of 349.00 update for one year if you buy this product. Exactly 1 year and 1 month after using this tool I am getting crazy error codes. After discussing this with their support team IN CHINA past midnight of my time, their solution to the problem was "Sorry, you need to purchase an upgrade". They couldn't even confirm that they knew what the problem was or if the update would fix it. So I have to pay 349.00 for the "chance" that it will solve the problem. It is better to buy lottery tickets. The US support team was good but didn't help at all. Now I'm stuck with a scanner that doesn't let me work with specific vehicles. How about this Autel you will upgrade if it works I will pay 349.00. Your answer is: Sorry, we can't. The hostage situation is there.
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