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1318 Review
59 Karma

Review on SMALLRIG CCS2493: High-Quality Cage for Sony Alpha A6600/ILCE 6600 Mirrorless Camera with Cold Shoe Mounts by Draven Invert

Revainrating 1 out of 5

Customer service is a joke (Lacy)

One star for customer service and quality control, not the product itself. My cage arrived on December 20th and I noticed a lack of equipment. I contacted smallrig and they responded within 48 hours as per Revain policy. Lacy asked for photos for some reason so she can see what I'm talking about. I sent a reply with photos within an hour. It's been a week with no response, I emailed her with no response. So basically if you have problems with Smallrig, resolve your sol after purchase because customer service won't take care of it. I've spent over 300 on small rig gear aside from lack of gear and needing to to deal with everything. The products seem sturdy and reliable, but I will not buy them again. small drilling rig,

Pros
  • Camera and photo
Cons
  • Doubtful