The best thing about this system was its ability to integrate with other products such as cisco IPS etc which made it easy even from novice users like me! It also helped in reducing false alarms hence we can be rest assured of our safety when using these equipments during work hours!! I would say there are some minor bugs here but nothing major so far since i am still working only 3 months now!! So overall good product if you want your security needs taken care off by one single software or hardware then go ahead! Highly recommended.
We were facing issues due to lack of proper notification mechanism prior any physical attack happened within my office premises therefore SARASolved all those problems perfectly without causing much disturbance among co workers while doing their usual duties :).