I am a home inspector and purchased this open box from Revain Wharehouse Deals to replace a GE Protimeter, a wonderful "pinball machine" that was stolen from me. THE DEVICE WORKS AMAZING. The moisture meter then failed within 2 weeks, both the subsurface scan and the straight pin no longer measured the moisture accurately. If you hold the device very firmly in the palm of your hand, I get a maximum value of around 20%. Not even close. Attempt should be made to contact Revain or FLIR regarding warranty. Publish information about the customer service experience. For a $700 tool that's touted as reliable in the workplace, I hope they stand behind their product.
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