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1 Level
827 Review
48 Karma

Review on Scorebuddy by Joseph Whiteman

Revainrating 5 out of 5

Great platform for tracking your staff with very good reporting

Scorebuddy is easy to use and has a great customer support team. The interface is simple and easy to use. I am able to score my agents and track their performance. I also love that it allows me to create my own scorecards and that I can add in the additional features that I want. I wish that I could have more flexibility in creating the scorecards and also the ability to customize the reports. I am able to track my agents and their performance. I am able to create my own scorecards and track my progress.

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Pros
  • Easy for both managers/supervisors as well reps
  • Great Customer Support Team! Very responsive when there are issues or questions.
  • Ability To Create your Own Scoring System
  • Track Your Agents Performance (both overall & individual goals)
  • Customize Reports with ease