I have been working as part owner for this firm since 2004 when we started out in my home town (San Francisco). The people are very friendly - they're always willing to help if there's something that needs doing or some new technology being introduced into their system which may be helpful. They also have excellent customer service skills so even though it can sometimes take time getting things done due to all the different departments involved, everything gets completed eventually! Nothing really at present but looking forward to any future developments/enhancements within the website etc., nothing major just minor improvements would make life easier.