There is nothing to dislike about their customer support team- they are very responsive, kind & helpful! The software has allowed us at least double productivity gains across all teams (as we've been using it since release). We were so happy that when one of our key client representatives was in London recently for meetings w/our Sales Director - he told me how good everything looks from his side as well!! It's not perfect but I doubt there will be any changes made given its already proven working relationship compared tp other solutions out here which have had some hiccups too! If you need something simple yet powerful tool then go ahead otherwise maybe consider doing more research first? It's easy to use, easy to learn, and easy to set up. It has a really nice and simple UI. It's free and open-source. There are quite a few third party libraries and add-ons (plugins) which makes the tool versatile and scalable. The software is a bit expensive. The support is also not very good. It has an excellent documentation and there are many communities which help a lot in solving the issues. I have used this tool for building forms. It saved a lot of time and effort.
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