What I like best about this product is that it's easy to use, has many features available at my fingertips without having to go through several steps or pages of instructions in order to learn how each feature works together as well as its limitations.
The only thing i dislike so far are some minor bugs from time-to-time but those can be easily fixed by contacting their support team if you're not satisfied after trying out all options given within your account settings page itself. This software really helped us manage our communication channels efficiently using different platforms such as WhatsApp, Facebook Messenger etc., It also allows me send bulk messages across multiple social media accounts/channels which makes things much easier than doing them manually one message per channel every day (which would have been very tiresome).