The ability of the software to connect with other programs for tracking is great! And the customer service has been fantastic as well. I wish they could have had more options in terms of payment plans. There are some things that can be improved upon but nothing major at this time. It does what it says it will do very well. We have not found anything about the program that we dislike so far. This system helps us track our monthly bills and keep all accounts current and easy to access via mobile devices as well.