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Conservice Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Business Services Providers, Energy Consulting

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Description of Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Customer Service & Communication

I like that they are very proactive when it comes to their customers needs and wants! They have helped me with several issues over the years and always responded quickly and effectively. The only thing that I dislike about them is that there sometimes seems to be communication gaps between departments (accounting vs customer service). That being said, this can usually be resolved by contacting one of our account managers who will get back to you right away. We've been using conservice for…

Pros
  • Great support staff
  • Fast response time from reps even if your call gets passed around in different groups before reaching someone.
  • Their software platform works well too; i love all my data synced up into 1 place instead having multiple pieces.
  • Customer Service Manager helps keep everything organized as needed/desired
Cons
  • Nothing here

Revainrating 4 out of 5

Easy-to Use Software For Businesses Of All Sizes

The fact that it's open source has been great for us to use since we've started working with them! They have helped build out our software which helps me as their customer feel confident about what I am paying my employees each month. We're currently using the accounting side but they are always looking at new ways to improve this area too. It would be nice if there was more information available regarding tax reporting/payroll services etc - however these things aren't within the scope of the…

Pros
  • Flexible
  • Highly customizable.
  • Easy access from anywhere via smartphone or tablet device (mobile app)
Cons
  • Lackluster mobile application vs desktop version

Revainrating 5 out of 5

The perfect tool for energy management!

The best part about this software application was that it could be used for both residential as well commercial customers with ease! It can also help you to manage your energy usage which will result into saving money over time when compared against other applications available out there today!! I would definitely recommend using conservicesoftware if looking at purchasing one solution provider rather than having multiple systems across different devices or platforms such has windows mobile…

Pros
  • Great interface
  • Easy setup process, everything is organized logically so getting started couldn't possibly easier
  • Excellent customer service they respond immediately whenever called upon.
  • Able store information offline (even while not connected)
Cons
  • There are disadvantages