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1306 Review
28 Karma

Review on ENGAGEcx by Juzer Rashid

Revainrating 5 out of 5

Great Platform For Lead Gen And Sales Teams

The ability for our sales team members is that they can now see all of their leads in one place, which helps them be better organized with each lead throughout its lifecycle! We do not like how it takes too long from when you click send or create an email until we receive feedback back about whether someone has opened up your message/email; this could use some improvement as well (maybe add something so people don't have time wasted waiting). It's also difficult sometimes because there isn’t much room left once everything else gets added onto my page. I wish EngageCX had other templates available besides just "Leads Only Page". That would make things easier if needed but still keep everyone happy by having multiple options at hand. Our goal was always simple – help close deals faster than ever before while keeping customers engaged through every step along way towards closing business opportunities.

Pros
  • Ability to track prospects across channels
  • Real time updates within Salesforce platform.
  • Incentive plans feature offers additional incentives suchas free credit monitoring services offered directly thru CRM system insteadof via emails good incentive program design
  • Lead routing rules are easyto set &amp control
Cons
  • I don't really have any dislikes about this, everything is just fine