The ability for us as an organization with limited resources to have access from anywhere in our network so we can work remotely when needed without having all those expensive tools at home or office! It's been difficult getting some things done using this tool but I think it will get better over time once they implement more features into their system. Not much dislike about anything right now - just need them to continue adding new functionality which would be great!! We are able solve any issues related to data management/storage within the first 10 minutes since everything has always worked perfectly before hand.