The layout of this website has been very helpful for my work group by making it easier than any other platform that I've tried out so far. With some time, i think its possible we could make our site more user friendly but there are no flaws about usability yet! We also planed having future sites in developing countries too where they would help users find their resources/services like bank branches or markets nearby using these websites which will enable them get access without traveling distance etc. The support team is always willing to help, they are very patient with my questions or lack of knowledge about their product. I have been using this software for over 4 years now and it has never let me down. It's not perfect but nothing in life is! We've used other platforms that were so complicated we couldn't figure them out ourselves. This one was simple enough for our small staff who could pick up an understanding easily.