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WaterSmart Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Works

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Description of WaterSmart

We use utility meter data to better communicate with residential customers and help them save water, energy, and money. Water suppliers also receive analytics that reveal insights into customer consumption and program participation trends.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

A great way keep customers informed and connected

I like how easy it is for my account manager from SmartWater Central Florida (which was installed by AquaStar)to update me via email when there are changes in our service area or billing rate! This makes keeping track of things much easier than before because everything can be updated at once instead one having have wait until their next scheduled visit which could take months sometimes!! Also love being able to change what programs we want offered so as they become available. Not really…

Pros
  • In fact recently helped make sure everyone gets new water softeners automatically without hassle!!!:) !I also LOVE that most services come online after first 30 day trial period unlike other products outthere.and you dont ever pay any extra money unless desired addons actually used..Also great pricing structure especially compared against competitor brands
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Flexible Accounting & Financial Reporting for our City Departments

I like how easy it is for my business partners in sales & management at our local city utilities department (Water Smart) - they are able to access all of their reports from one place! They can see what we're doing well or need improvement so there's no guesswork when working together as an agency team. The only thing i dislike about this product/service overall would be its price if you have more than 10 accounts which makes managing your account information very difficult because each page…

Pros
  • Allows me easily manage clients / employees schedules etc.etc...great software toolset !!!!! We use both online app version AND desktop computer versions
Cons
  • Some problems

Revainrating 5 out of 5

A good resource that helps keep track and manage water use

I like how it gives me info about my usage compared against others in our neighborhood so we dont waste gallons! It is not very user friendly for those of us who are computer savy but does have an app you can download which will make your life easier!! You need both if possible because its easy enough once u learn everything without having trouble using only online or App version. Not much anything at this time would improve their system unless more people chose to join other than yourself (it

Pros
  • No major dislike, works well with bills received via mail & emails also mobile apps good too..but still better off manually entering information into each payment that comes thru instead tho since sometimes payments come through quicker after 1st day post due date otherwise must wait 2nd business days before receiving email notification