I like that FH provides all necessary forms to complete my application process with ease! The customer service team has been excellent in assisting me throughout each step along this journey from start-to finish!! As an applicant it's hard not only knowing what information you need but also when/where do those items fall within your timeline? This program allows applicants who are unfamiliar or uncomfortable filling out paperwork via email access their documents at any time without having them sent back through postal mail which can take weeks if they're lost somewhere between departments. It would be nice though as there have some times where we've had issues finding something because someone didn't send us everything needed prior so sometimes things come up later than planned especially during holidays etc.. Overall fresh hay stack makes applying easy by providing helpful guides & reminders about how much info should go into certain sections depending upon length /.