The software is easy to use the features are very rich and it is very robust. The ability to track the network and monitor the network from every device is a great benefit. The customer service is not very good, sometimes they are not able to help you and other times they do not return your calls. They have a large list of features and tools that are very good but the customer service is lacking. I would recommend VivoSecurity to others but be sure to get good customer service. We needed a solution to monitor our network and to identify the devices that were connected to the network. This allows us to monitor our network and identify the devices that are connected to the network.