I love how simple it works for my team to create tasks, track progress of those projects & assign them too! The only thing that can be improved would have been if you could upload files via drag n drop (instead using links). As well as being able easy access your dashboards from anywhere in our office or home with no need install any desktop apps etc - great tool especially when working remotely sometimes up days at time without direct client contact!! I like that it's simple to use, but yet has all of the features you would want in an advanced PM tool. It can be difficult at times figuring out how to get something done or what exactly a user interface feature does. The support team is very helpful when having questions about using the product. We have used pie for several years now and we love it! It makes managing our projects so much easier than just paper.