It originally gave 1 star because it kept disconnecting and reconnecting (from my iPhone 11 Max Pro) and not charging the phone every 10 seconds or so. I wanted to throw it out the window but I spoke to Wizgear support. I was told that the forearm is adjustable and goes down. I lengthened it and moved the middle of my phone to where it seemed needed for charging. I just took it on a somewhat bumpy 30 minute ride in my jeep and it never passed out. I'm glad they could help me to solve my problems and now everything is perfect.
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