I like how easy it is to use, you can make an appointment without even being in front of your computer or phone! This way i don't have to wait until after work hours just so that they could text me back if something came up with them at their office while we're not there together (which has happened before). The only thing about this app/website was having to log into my account once during each day since whenever someone logged off our system would crash because too many people are visiting from all different places around town haha. It's super helpful when scheduling appointments as well as keeping track throughout time where everyone else wants updates regarding everything going down within the business which makes communication much easier between offices.