I like that it's easy to use, you can integrate with any social platform (facebook/twitter) so not all reviews are required by different companies for example facebook would need their own application but this one works pretty well! It seems some features do still have room of improvement in terms of design - maybe more appealing or intuitive UI? There is nothing at present which i dislike about kudoBuzz as we started using just recently after testing quite extensively around other options available out there before choosing our solution over them :) Have been very happy thus far regarding user experience, integration into existing systems etcetera when integrating via API / OAuth process from Twitter has worked flawlessly since day 1!