We have received our pump. Not installed by return date. Installed yesterday, August 19th. The pump did not work at all on clients that were flooded with bypass space. We then tested it outside in a drywall bucket. It still didn't work. Since it was an emergency, we went out and bought another pump. As a construction company we have purchased countless Superior pumps in 40 years and none of them have failed. Model 92431. Now that the return period has passed we are attempting to contact Superior to see if we can get our money back. We don't need another pump. We will continue to buy Superior pumps as we believe this was just an accident.
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