I've used them twice now, once when my mother was in hospice at home (she passed away) as well last week after she had surgery that left her paralyzed from head down due car accident! Both times they were very helpful!! The first time we needed someone who could come by daily so it wasn't always just one person taking over all of mommy duties but two people really helped out tremendously.
Also both visits went smoothly without any problems or issues whatsoever. ! They are reliable & will get back rightaway if something happens during their visit which makes me feel like things won’t go wrong while waiting around hoping everything goes fine :) My only issue would have been more flexibility/plans available because sometimes having an extra day off isn't enough especially since this has happened 2x already :). So far great experience - best part being able access Mom through webcam even though living half.