The team at AK are very professional, always willing to go above & beyond for their clients; they have an exceptional eye when it comes creating beautiful designs that meet our needs but also look amazing in print materials as well! It's been great having them onboard with us since we started out nearly 2 years ago - I can't think about any downsides so far (and there haven’t really ever come up!). We've worked closely over those two plus year periods developing new products which has helped grow my knowledge base within eCommerce retailing space immensely too :).