I love how user friendly procedure flow has been over other software that we used before! You're able to easily customize everything about your procedures or just make new ones as you go along without having to call someone else out! Not much - maybe some minor things but nothing major at all so far!! Seems like there are always little glitches here anndthere when using this program (which isn't often) however if those issues do come up then customer service is prompt & helpful which helps alot.
My team uses procedureflow daily during our work week together because its very simple yet effective way to manage tasks within my department while collaborating through email communications via gmail/hot mail etc..