It's very easy for me as an agent (and my boss) because it gives us so much access into our properties! I am able customize every aspect of how we display rooms/bedrooms etc., which helps with giving accurate pricing in comparison between different hotels within one area or even across multiple cities - all from 1 dashboard!! The only downside would be if you don't have enough training time prior starting up using this software; but really once your used them they are pretty self explanatory when things go wrong too haha :) We've been doing business since 2005 now without having any issues whatsoever regarding anything being displayed properly throughout out hotel portfolio.