It's very easy for me as an agent (and my boss) because it gives us so much access into our properties! I am able customize every aspect of how we display rooms/bedrooms etc., which helps with giving accurate pricing in comparison between different hotels within one area or even across multiple cities - all from 1 dashboard!! The only downside would be if you don't have enough training time prior starting up using this software; but really once your used them they are pretty self explanatoryโฆ
Pros
Access to many aspects that can make each property look unique, customized
Great price point vs alternatives
Easy interface makes learning fun &/easy.
Can create custom reports easily via built in reporting suite
The main plus point for me is my ability to keep track of everything and to be able to review and see the same on my monitor. Also, this makes it very easy while checking room and room numbers and the check-in time can be easily modified. The system is expensive to many who are not used to using it as an actual system but after learning it it was a nice upgrade from the old system. As of now I cannot fully assess the downside. As an administrator I am able to see the details for the wholeโฆ
Pros
It's been helping tremendously since purchasing over 7 years ago ! Love knowing exactly whats happening especially during tough times