Review on 14 Inch Aluminum Lazy Susan Turntable Bearing Swivel Plate Rotating Mechanism Hardware Kit Base Only by Olusola Reid

Well packed, arrived on time with good communication before, during and after the sale.The only complaint is this unit is noisy. It will rotate well for a partial turn, then act like it’s grinding or binding up, then go away only to repeat the grinding again. I couldn’t find a specific place it bound up because it seemed to move. I added some oil and worked it a while until it improved but still, QC could be better.Note: after installing it on the wood round, it is quieter.Update: the seller contacted me to fix the issue with this unit including a reimbursement if necessary. Because it improved enough to be acceptable, I mounted it on a gift and presented it so exchanging it is out of the question. Because I used it on this gift, there was no reason for reimbursement either.Despite what appears to be great customer service, the quality control issue still exists with our unit and others that have written reviews.This section is to review the product and not the seller so my review of this unit stands.Apparently, some units are good, others not so much. The sad truth is this.how difficult is it to rotate the unit at the manufacturing end and if it binds up, reject or fix it so only good units are shipped?Update 2: Despite telling the seller that reimbursement wasn’t necessary or warranted because it improved enough that I used the unit, they reimbursed me. If I could give them 6 stars for their customer service I would because they deserve every one. They promised to work on the manufacturing end too.In retrospect, would I order from them again? Knowing their customer service, I’d say yes and also because some buyers didn’t have this problem. I would give them another shot hoping they leaned on their manufacturer to improve the inconsistencies in this product.