It's very user friendly, it has all the features you need for printing quotes. I like that you can create templates with many different options available. The reporting is simple but powerful. Sometimes there are bugs where things won't update properly. If this happens keep refreshing until everything works again. This program makes creating quotes quick and efficient. We don't use every feature of series3 yet so we haven't really used anything too much other than just entering information about job specs and prices etc..