Update 9/19/21: Customer service sent me a replacement cap. The brewing system is now completely sealed. Overall great quality - thick glass, durable mesh sleeve and a strong metal spout that doesn't drip. I have a clean shelf in my fridge. I wanted these - the glass jug is thick, the filter is well made, but then I tried sealing it and found the cheap flimsy lid was bent in transit or packaging. This prevents me from sealing the jar. As you can see in the picture, a slight bend prevents screwing. Will customer service send a new case?
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