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824 Review
41 Karma

Review on Quantivate Complaint Management by Erick Hernandez

Revainrating 4 out of 5

Quantivate Complaint Management - Great User Friendly Experience!!!

I like how easy it was to use, as well at being able compare my current complaints with those from other companies in order see where we are doing better than others! There really isn't anything i dislike about this platform - if you're looking for something new give them your business!! They have been very helpful during our transition into using their software (from an excel spreadsheet).

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We were not sure what benefits there would be by going through these services but so far they've exceeded all expectations.

Pros
  • The ease that everything works together
  • It's also extremely user friendly.
  • Has allowed us great insight when comparing complaint data across different industries / businesses etc
Cons
  • Nothing specific comes immediately forward