Just bought this faucet and it looks and feels great. The only reason it's not getting 5 stars at the moment is that the handles don't sit perfectly flat or go all the way down (see photos for details). I have also found that if you install the faucet according to the instructions you will have the same problem as me and many others. When the valves are closed or the water is turned off, the handles stand upright. However, the solution to this problem is actually quite simple. Ignore the labels (hot/cold) on the valves they send you. Just swap the valves and put the valve marked cold on the left side and the valve marked hot on the right side. Then connect the cold water line from the wall to the right valve and the hot water line from the wall to the left valve. This makes the buttons appear to be horizontal when off and vertical when on. In this case, cold water comes out of the right handle, and hot water - from the left. Just remember. The marked hot water valve/handle is connected to the cold water line and the valve/handle marked cold water is connected to the hot water line! Hope that helps! Once they fix my uneven grips that don't fit evenly I will change my rating to 5 stars.
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